Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of punica.ca (the "Site"), operated by Punica ("Punica", "we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. About Punica

Punica is a technology consulting practice based in Ottawa, Ontario, Canada, providing technology strategy, custom software development, process automation, and related advisory services.

3. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

• Use the Site in any way that could damage, disable, or impair it;
• Attempt to gain unauthorized access to any part of the Site or its underlying systems;
• Use any automated means to scrape or extract content from the Site without our consent;
• Submit false, misleading, or fraudulent information through our contact form or booking tools.

4. Information on This Site

The content on the Site — including descriptions of our services, process, and engagement models — is provided for general informational purposes only. It does not constitute a binding offer, professional advice, or a guarantee of results. Specific scope, pricing, and deliverables for any engagement are agreed separately in writing before work begins.

5. Engagements and Separate Agreements

Submitting an inquiry, booking a consultation, or otherwise contacting Punica does not, by itself, create a client relationship or any obligation on either party. Any consulting engagement, project, or retainer is governed by a separate written agreement (such as a proposal, statement of work, or contract) between Punica and the client, which will set out the specific terms, pricing, deliverables, and responsibilities for that engagement.

6. Intellectual Property

Unless otherwise stated, the Site and its content — including text, graphics, logos, and design — are the property of Punica and are protected by applicable intellectual property laws. You may view and use the Site for personal, non-commercial purposes, but may not reproduce, distribute, or create derivative works from it without our written permission.

7. Third-Party Services and Links

The Site uses third-party services, including Web3Forms (for processing contact form submissions) and Calendly (for scheduling consultations). These services operate under their own terms and privacy policies, which we encourage you to review. The Site may also link to other third-party websites; we are not responsible for the content or practices of those sites.

8. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that the Site will be uninterrupted, error-free, or secure.

9. Limitation of Liability

To the fullest extent permitted by law, Punica shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site. This limitation does not apply to obligations under a separate written engagement agreement, which will govern liability for that work.

10. Indemnification

You agree to indemnify and hold Punica harmless from any claims, losses, or damages arising from your misuse of the Site or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, contact us at [email protected].